Cercone Brown Blog

CerconeBrownCompany is joining OnStar in Miami this weekend as OnStar serves as one of the Miami Music Festival’s primary sponsors.  Kicking off the festivities Thursday evening at local hot spot, Sugarcane Raw Bar Grill, CBC is helping OnStar host a Tweet Up (for more details, follow Twitter@TheReal_OnStar). Taking place from 5:00-7:00 p.m., attendees have a chance to win a FREE three-day pass to the festival and an opportunity to mingle with OnStar representatives, while learning more about the weekend’s events.

Following the Tweet Up, OnStar is hosting a VIP reception on Friday evening from 7:00-8:00 p.m. at Hotel Victor to start off the festival with a bang.  Performances from various artists will continue at the Hotel Victor from 8:00 p.m. up until 1:00 a.m.  A guest list filled with the “Who’s Who” from the Miami area make this event the only place to be on Friday evening.  And if you’re in the area on Saturday or Sunday, make sure to stop by the Bayfront Park presented by OnStar where you can listen to a variety of music throughout the day and into the evening.

The 2010 second annual Miami Music Festival is featured as the centerpiece of “Live Music Month in Miami” and will feature acts from around the world. The festival is emerging as a premier event for discovering and enjoying new music in one of the greatest entertainment cities in the world.

It was an enlightening, innovative ride as OnStar and Boston media relations agency CerconeBrownCompany concludes powerOn, a women’s empowerment media event series in Sag Harbor, NY.  OnStar is empowering busy women who juggle their careers, family lives, and personal aspirations by providing them with tricks and tips to alleviate stress, including understanding how OnStar can be an integral part of their daily lives.

One component of each session included a winter car-care demonstration by a General Motors car-care specialist.  Beth Grotz, general director from GM Customer Care and Aftersales, showed each group of women editors, writers and bloggers just how easy it can be to get your car winter-ready in a safe, convenient and easy way.

Beth explained and illustrated simple ways to check and make sure your car can handle the icy cold of winter:

• Check tires for tread and air pressure
• Make sure windshield wipers are in good condition
• Check oil level
• Check for sufficient windshield wiper fluid

Beth also conveyed the importance of having a car-care kit handy as a precautionary measure.  The kit includes a small shovel, salt to melt ice, warm gloves, extra windshield-wiper fluid, a jug of water and a warm blanket or jacket.

OnStar also offers a monthly email program provided to subscribers at no additional charge, ensuring its subscribers are up-to-date with their vehicle maintenance.  OnStar Vehicle Diagnostics reports the status of a vehicle’s tire pressure, oil life system, major operating systems and OnStar subscription information.

In a short period of time, Beth was able to demonstrate a few simple tips, tricks and checks that these busy women can do in the comfort of their own driveway.  OnStar’s pointers not only save time, but give women the encouragement, confidence and inspiration to feel safer on the road.

We all love a great media relations agency success story — especially when it happens to great brands. Well, on Monday, just that very thing happened. Rachael Ray, the host of The Rachael Ray Show, which draws upwards of two million viewers per episode, featured a product from our media relations client Doctor Kracker as her official “Snack of the Day.”

If you haven’t tried Doctor Kracker yet, go get some! Each cracker and flatbread is chock-full of whole grains, seeds, good-for-you ingredients that you can pronounce, and fiber and omega-3s that keep you full and satisfied. For the past 10 years, Co-Founder George Eckrich, who started the original Whole Foods Bakery, and his team have been creating these European-style Flatbreads and snacker crackers in flavors like pumpkin cheddar, hummus maximus, seedlander, klassic 3-seed, seeded spelt, cherry semolina and apple crisp.

For this stellar piece of coverage, Rachel Ray chose to highlight Dr. Kracker Seedlander Snackers.

Kudos to the “kracker-jack” CBC media relations team, and happy snacking!

Full Metal Jackasses?  Not exactly…

The Orvis Media Shootout is one of the full brand immersion media relations events we do each year at Cercone Brown & Co. The idea is to give the media an authentic experience that encompasses every aspect of our clients’ brand: the product, the culture, the people … all without hard selling.

For several years, CBC Summer House (Nantucket) and Winter House (Park City) has seen producers and editors from the likes MTV, NBC Today, the New York Times live with the best new products from companies ranging from Ford, Honda and Subaru to Columbia, Pepperidge Farm and Wente Vineyards.  The result is an indelible, authentic experience that fuels coverage online and off.

Now the scene moves to a Net-Zero community in Boulder, Colo. for the Green House in August and feature all eco-friendly products ranging from innovative building materials, smart appliances, electric cars and many other objects of Smart Living.  We expect the elite of the green media in attendance, and many household names are getting on board (we’ll drop names soon.)

More than a media experience, the Green House will also feature the results of an ambitious research project conducted by our partner on the program Kickstand that seeks to identify the trigger points for companies to move consumers from green intentions to green buying.  The results and house products will also be reach the masses through a consumer-facing, multimedia website and social media campaign.

Visit cbcgreenhouse.com or contact Caroline Budney at to learn more.

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Cercone Brown & Co. Launches the First Annual Green House Marketing Program To Bring Awareness to Sustainable Living

When it comes to constructing or converting a home for “green living”, the common perception is that it’s expensive, inconvenient, and only for those who can afford the luxury of being eco-friendly.

However, one Boston PR agency, Cercone Brown & Co., aims to debunk these green stereotypes through a new program, the Green House. This May, just outside Burlington, Vt., Cercone Brown & Co. will immerse a Who’s Who of traditional and interactive press into a completely green-living environment.

The Green House is entirely eco-friendly, from energy efficiency and independence to the smallest details in its furnishings, fabrics and food. However, guests living this completely sustainable lifestyle will find the experience — from accommodations to travel to entertainment — not only affordable, but unexpectedly comfortable and convenient.

“The purpose of the Green House isn’t to try to convert folks to completely green living, but rather demonstrate that there are many often ingenious products and approaches that can make a big difference in the health of the planet and your finances,” said Emily McCavanagh, new business director, Cercone Brown & Co.

The House is expected to host 20 top consumer, green and business editors.  While there, editors won’t just look, they’ll be encouraged to touch, taste and test brands in a living laboratory of the latest ecologically inspired products.  Activities will include test-driving the new Honda Insight hybrid, taste-testing Green Mountain Coffee, and jogging in New Balance’s latest Earth-friendly shoes. Editors will also give back to their home-away-from-home by participating in a community service garden project to aid local families in need.

While PR teams from each company are encouraged to attend, the Green House honors a strict “no pitch” zone, instead endorsing genuine interactions with editors. This system ensures that Green House attendees have the best products of 2009/2010 at their disposal; no boundaries, no time constraints, no distractions.

The Green House: Vermont Living for the 21st Century
The Cercone Brown & Co. Green House is a “net zero” home, meaning it is intended to produce as much energy as it uses over the course of the year. Environmental features include geo-thermal heating, radiant concrete floors, triple pane windows, super insulated walls and roofs, active PV solar panels and significant south facing glass, which provides solar gain and great views down the valley.

Owned by the Vermont Building Resources and the Russell Family Farm, the Green House is certified by the Vermont Builds Green (VBS) program. The house is located on a 24-acre farm parcel with 14 acres set aside for continued farming.

The Green House concept is an outgrowth of Cercone Brown’s successful Summer House/Winter House programs (now in the fourth year) hosted in Nantucket, Mass. and Park City, Utah, respectively. Participating companies have included such leading brands as Subaru, Oakley, Vineyard Vines, Wente Vineyards, Baskin-Robbins, Zone Perfect, Seventh Generation, Nordic Track and many more.  For information on attending or exhibiting in any of Cercone Brown & Co’s Houses, contact Noelle Guerin at 617-248-0680 x21 or nguerin@cerconebrown.com.

About Cercone Brown & Co.
Located in Boston, Massachusetts, Cercone Brown & Co. (CBC) provides branding, advertising, public relations and promotions services to companies in a range of industries. Founded in 2001, the company has worked with leading brands that include adidas, GMAC Insurance, Hasbro, Nantucket Nectars, Orvis, Cognos, Sperry Top-Sider, K2, The Timberland Company, Vibram and ZOOTS. For more information, visit www.cerconebrown.com.

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From Rain Barrels and Recycling to Walking and Buying Second-Hand Clothes,
“The Nalgene Least Wasteful City Study” Puts Top 25 Metros Under Scrutiny for Wasteful Behavior

With thrift and conservation on the minds of many Americans, a new study put the spotlight on wasteful behavior in our nation’s cities. “The Nalgene Least Wasteful City Study” ranked 23 waste-focused habits of urban Americans, from recycling, to using public transportation, to shutting off the lights when leaving the room.  When the results were tallied, San Francisco earned the title of America’s Least Wasteful City, while Atlanta ranked last in the study.

Other cities at the top of the least wasteful list are New York (2), Portland, OR (3) and Seattle (4). In addition to Atlanta, Dallas (24), Indianapolis (23), Houston (22) and St. Louis (21) were in the bottom five of those surveyed. Individuals can visit www.leastwastefulcities.com  for complete rankings or to the take the survey themselves.

Surprisingly, in trying economic times, frugality isn’t the leading factor motivating Americans to change wasteful ways.  In fact, over half surveyed (57 percent) cited “that it is our responsibility to ensure the health of our planet for future generations” as the motivation for changing behavior, followed by “it makes financial sense” (22 percent).

The study was commissioned by Nalgene, the leading manufacturer of reusable water bottles, as part of its FilterForGood campaign, an ongoing partnership with Brita to encourage less wasteful behavior.

“This study highlights habits that our society has adopted out of convenience, but on a whole can have a huge impact on the sustainability of the planet,” said Eric Hansen, Sr. Business Manager, Nalgene-Outdoor. “Clearly, some cities are ahead of others when it comes to changing our approach to wastefulness in our actions big and small, but there’s room for all to improve.”

The study questioned 3,750 individuals living in the top 25 largest U.S. cities, gauging behavior on waste, sustainability, shopping, transportation and more. The results were weighted to give more credit to behaviors that had immediate and significant impact on the planet (e.g., driving less, recycling or reducing trash) to small habits that are more indicative of a mindset and non-wasteful approach to life (e.g., reusing containers, limiting shower time or saving wrapping paper and ribbons).

Survey Says: Environmental Efforts Need to be Easy and Convenient … and Save Money
Results show that with the exception of recycling (the 5th top least wasteful behavior), urban Americans are more readily embracing small, everyday habits to cut waste: (1= Never; 10 = Always/Without Fail):

Save leftover food/meals to eat again 8.58
Shut off lights when not in the room 8.48
Turn off water when brushing teeth 7.22
Use energy efficient light bulbs 7.16
Recycle glass/metal/plastics on a regular basis 6.87

The study also suggests that convenience is trumping prudence when it comes to significant wasteful behavior including transportation and personal conservation efforts (average score, 1= Never; 10 = Always/Without Fail):

Avoiding drying clothes in an electric or gas clothes dryer 2.05
Use a rain barrel 2.13
Compost my fruit and vegetable scraps 3.15
Take public transportation 3.37
Drive my car for trips that are less than two miles from home 3.73

CITY HIGHLIGHTS

• San Francisco led the way in many categories, and was best overall at recycling, reusing wrapping paper, turning off the water to brush teeth and not using cars for short trips from home.

• Less is Best in the West. San Francisco, Portland and Seattle are among the top four in practicing least wasteful behaviors.

• NYC’s Surprising Hot Commodity, Rain Water. New York, coming in as the second least wasteful city in the U.S., is the only east coast city to rank in the top seven. They rank number one at collecting rain fall by using a rain barrel and taking public transportation. Los Angeles comes in second for using a rain barrel.

• Second-Hand Style Doesn’t Work in Beantown. Not many Bostonians are wearing second-hand outfits or sitting on used couches these days. Boston comes in last at buying second-hand, followed by New Yorkers. Portland is the best at second-hand shopping.

• The Heartland Loves Local Libraries. Clevelanders love their local libraries, coming in number one for borrowing books from the library.

• Hot Enough for Ya? Miami is the worst at avoiding the purchase of bottled water.

• Last Night’s Noshes Loved in Sugar Land. Houston loves leftovers, coming in as the best at saving leftovers to eat again. However, their neighbors in Dallas are not so great at saving leftovers

HOW AMERICANS PLAN TO CHANGE THEIR LEAST WASTEFUL WAYS THIS YEAR:
Sixty-three percent of respondents said they are already living a somewhat eco-friendly lifestyle; while 85 percent plan on being more environmentally conscious in the next year.

• Electric Shock: Two-thirds (65 percent) will shut the lights off when not in the room and 65 percent will use energy efficient light bulbs
• Around the House: More than half (56 percent) will recycle more and turn off the water when brushing their teeth (both 56 percent), while 57 percent will save leftover food to eat again
• At the Market: More than one-third (38 percent) will avoid using bottled water, opting instead for reusable containers. Half (56 percent) plan on using reusable grocery bags
• Walk the Line: One-third plan to forgo the car for trips less than two miles from home

For information on how to rate your own least wasteful behavior and to find out how your city can make a small change towards a big difference by adopting reusable water bottles in place of disposable, single serve bottled water, visit www.leastwastefulcities.com and www.filterforgood.com.

About Nalgene Outdoor
Nalgene Outdoor Products is based in Rochester, New York. Founded in 1949 as a manufacturer of the first plastic pipette holder, the company soon expanded its product line to include state-of-the-art polyethylene labware under the NALGENE brand.  By the 1970s, outdoor enthusiasts had discovered the taste and odor-resistant, leakproof and rugged properties of NALGENE’s large selection of plastic containers. In response to this emerging demand, the NALGENE Consumer Products Division was formed. For more information, contact NALGENE Consumer Products or visit our website at HYPERLINK “http://www.nalgene-outdoor.com/”www.nalgene-outdoor.com.

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Advertising and PR agencies like ours have changed the way we communicate, adding things like search engine marketing, social media promotions, blogging and lots of other direct-to-consumer communications. It’s to the point that literally half of our PR services have nothing to do with media relations.  In fact, it’s hard to tell where our advertising campaigns end and our PR tactics begin.  It’s all intertwined in one platform of online and offline communications.

This is great, but there’s a creeping issue of intergity as the filter of established media outlets weakens.

Consider this: last week, the Seattle Times closed, and venerable papers across the country are teetering on the edge of the abyss. And it’s not just newspapers, Best Life magazine shudders in May what I’m sure will be a series of glossy periodical closures in the next 36 months.

True, this is largely economic fallout, but there’s something more afoot as corporate self-publishing bypasses the media with RSS releases with embedded video and links, and microsites promotions become our standard form of campaigning. The balance of objectivity is in danger if becoming severely out of whack.

Good online marketers know that overly commercial messages on the Internet are useless.  But insidious spin can be even more dangerous, and not just to readers.  Nothing will kill a company faster on the Net than dishonesty.

So PR and advertising agencies turn more to RSS, microsite campaigning, social media PR and even search engine optimization, the entire profession needs to step back and take a long, cool drink of integrity.  

This new Wild West of public relations is a dangerous place. In the past, a curt “no thanks” from a journalist only hurt the ego.  As we wade directly into the waters of public opinion, the rip tide of objectivity will churn with considerably more power and wrath.

Consider this the next time you’re about to hit “post”.  We’re counting on you.

This is the second of three entries on Word of Mouth techniques for PR agencies and professionals. In the last entry, I talked about the first word of mouth tool, guerilla marketing. Today, it’s the publicity stunt. Granted, one could argue that they are very similar, but in my book there is one basic, but important difference: the stunt is about media coverage, including consumer generated media.

A stunt is an unabashed and often brazen play for publicity. Again, Red Bull has a great example: the Flutag. Otherwise normal, semi-emotionally balanced folk leaping from great heights in a hilarious, self-effacing attempt to fly on contraptions of their own design. You can’t help but look, and it makes great TV.

Stunts are easy to spot: skydivers, streakers, even the ol’DJ-on-the-billboard are stunt stereotypes. But to be successful, stunts have to do more than just grab attention. They must create compelling images, a can’t miss photo op. TV and print photo editors think of what looks good on the screen or a page, and it doesn’t always need to be outrageous.

Before baseball player Johnny Damon defected from the Red Sox to the Yankees, Gillette had extensive coverage for the launch of its new razor thank to him. Johnny agreed to shave his Grizzly Adams beard in public for a local charity. Complete with attractive female barbers (it’s a man’s razor, after all), they captured the city’s attention. Johnny’s clean-shaven face looked great on the evening news, leading all to believe that the M3Power must be one helluva razor.

But the best part of stunts these days? You don’t need the traditional media to be successful. We have YouTube. Still, it’s a crowded viral world out there. To be successful, you should the same press-savvy thinking to your viral videos as (good) PR pros have for years with the Stunt.

And in a shameless plug, check out a video of a stunt my firm, CBC, did for Nantucket Nectars back in 2004 when the Red Sox won the World Series. The World’s Largest Thank You Card brought thousands together from around New England, and made it all the way to the network news. Enjoy!

Next Up: Grassroots marketing.

PR agencies spend so much time talking about PR 2.0, bloggers, online media, social media and the like, as marketers we forget that we live in the real world, too.  And often, what we do in the real world is the very fire that fuels success in online marketing and spurs word-of-mouth across it all.  

To this end, I overheard a conversation at lunch where two marketing execs were talking about what they could do to drive Word of Mouth.  Aside from the fact that they shouldn’t talk about plans in an Au Bon Pain, it was clear that these guys were confused on some of the basic tools, such as guerilla marketing, publicity stunts and grassroots programs.  The terms were jumbled together in a mashup of craziness and swag, seemingly with very little direction.  Never mind they seemed to be clueless how to translate their ideas to online or social media marketing.

For what it’s worth, I thought I’d take a shot at providing some context to the conversation.   Hey, I may be completely full of s**t; talk to 50 marketers and you may get 50 different definitions for these same words. But defining these tactical kissing cousins is the key to having a good reference point to begin a plan.

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